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NO RETURNS ON WORN OR OPENED HAIR!!!!! NO EXCEPTIONS!!

Our site is committed to protecting the privacy of all information provided by our customers. We collect personal information that you provide only for the purposes of fulfilling your order (billing and shipping your order). This includes the name, address, and phone number of the intended recipient(s). If you subscribe to our newsletter or contact us through one of our contact forms, or through contest submissions, we collect your email address only to send newsletters with updates on and special offers from seamlesstapehairextensions.com. Recipients of our newsletters can unsubscribe at any time using the instructions listed at the end of the email-newsletter. Under no circumstances will we sell, lease, lend or give away information about customers to third parties. We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with peregmilano@gmail.com. Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by contacting out customer service department by email at peregmilano@gmail.com. Always include your order number when inquiring about current orders. Please do not email your credit card number or other sensitive information. All charges will show as pereg milano, LLC Note: Once your order is shipped out, you will receive a tracking number by email in 1-2 business days. Once the package has been shipped, we are not responsible for any tracking or delays that may occur from that point on. You can contact www.usps.com or your local post office to discuss any delays or tracking issues

WE DO NOT TRACK PACKAGES FOR CUSTOMERS!

A 20% restocking fee will be applied on any merchandise that has been returned to us. Items returned due to a bad address, refusal of signature confirmation, and failure to pick up at post office may be subject to additional fees. There may also be an additional charge for re-shipping merchandise and address verification. It is your responsibility to alert our company if an item has been returned to us for any of the above reasons. Please double check your address when placing your order. Items returned for these reasons will be held for 30 days. If unclaimed you will forfeit any rights to the merchandise, and will be ineligible for refund.

Address changes must be made within one hour of placing your order by contacting peregmilano@gmail.com. Address changes must be changed in writing from the same email used to place your order.

Verbal changes will not be accepted.

Order Cancellation

Once an order is placed, it is sent to our processing department. Orders usually process from 4 hours to 24 hours before it is sent to our shipping department. If an order is cancelled before it is shipped there is a 5% bank transaction fee applied. If an order is cancelled once it has been shipped the restock fee applies.

Any order larger than 4 packs of hair, or is a custom color will be charged a 30% restocking fee due to inventory stock hold. Handmade custom orders including, Custom colors 33, 60, 99J as well as any length over 24" are a 50% cancellation fee as we will not stock a product that does not move, cannot resell the product and the product will be discarded.

All express orders may take anywhere from 24-48 hrs depending on where you are located in the country.Purchases done made in Florida may qualify for same-day courier service.

(Contact our support or sales department for more details)

Exchanges

Exchanges will be done on a case by case basis. Only eligible UNOPENED products may be exchanged, a 5% exchange fee will be assessed. There are 2 different types of exchanges:

Even exchange- Eligible Products may be exchanged for another product that is the same length, but a different color. The customer is still responsible for re-shipping costs. The same method of shipping as the original order will be used unless otherwise specified in writing by the customer.

Uneven Exchange- Eligible products may be exchanged for a different color and length, the difference in price will be charged to the original card used including any re-shipping costs.

Returns

Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns! NO EXCEPTIONS! We do not recommend that you swim in the extensions due to harsh chemicals such as chorine or salt affecting already processed hair. We do not sell refurbished or previously owned products, therefore, a 20% restocking fee will be applied to all ELIGIBLE returned merchandise and we do not refund shipping costs. To return any eligible merchandise, please email our customer service department at peregmilano@gmail.com and request a Returned Merchandise Form. Your merchandise will be evaluated and if found eligible, the credit card used to purchase the items will be refunded the balance minus the restocking fee and shipping costs.

All returns must be approved first and sent back to the following address with the return receipt fill out:

Seamless Tape Hair Extensions

3355 Spring Mountain Rd #10 Las Vegas, NV 89102

Eligible Products

1. In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.

2. Odor-Free (Any odors on the product will render the product ineligible for exchange)

3. Item(s) must be returned within 3 business days of receiving your original order.

Ineligible Products

1. Items not in original condition. Worn hair.

2. Items accepted 3 business days after receiving date. (Date you signed for your shipment) If returned product is unopened and in original condition, you may choose to exchange the product or receive a store credit for the balance on your account after the restocking fee has been applied.

3. Custom hair extensions, discounted items, liquids, adhesives and wholesale orders

4. Beauty Products including shampoos, conditioners, masks, and serums.